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Terms of Service

Last Updated: September 15, 2026

These Terms of Service (“Terms”) govern access to and use of the WhatsNexus platform, an AI-powered messaging automation and customer communication platform developed, operated, supported, and administered through the business collaboration between Invictus Global Tech and Kingpin Ventures.

Invictus Global Tech and Kingpin Ventures are business partners collaborating in connection with the development, operation, administration, support, security, Meta/WhatsApp integration, and delivery of the WhatsNexus platform according to their respective roles and responsibilities.

The Meta Business Portfolio used to support and administer certain WhatsNexus integrations with Meta and the WhatsApp Business Platform is associated with Kingpin Ventures.

References in these Terms to “WhatsNexus,” “we,” “us,” or “our” refer, where applicable, to Invictus Global Tech and Kingpin Ventures in connection with their respective roles in operating and supporting the WhatsNexus platform.

By accessing or using WhatsNexus, you agree to be bound by these Terms.

Corporate and Platform Relationship

Invictus Global Tech and Kingpin Ventures are business partners collaborating in connection with the WhatsNexus platform.

Their respective activities may include, as applicable:

WhatsNexus is the public-facing platform and product. For Meta platform integration purposes, WhatsNexus uses a Meta application named “Nexus Connect.” Nexus Connect is the technical application name used for WhatsNexus integrations, not a separate customer-facing service or company.

The involvement of Kingpin Ventures in Meta and WhatsApp Business Platform administration does not mean that Kingpin Ventures or Invictus Global Tech owns a Customer's own Meta Business Portfolio, WhatsApp Business Account, phone numbers, contacts, conversations, or other Customer-controlled business assets.

Unless specifically stated otherwise in a separate written agreement, references to the collaboration between Invictus Global Tech and Kingpin Ventures describe a business collaboration and do not create a separate legal partnership entity, joint venture, agency, or employment relationship with the Customer.

1. Acceptance of Terms

2. Description of the Platform

WhatsNexus is an AI-powered messaging automation platform that enables organizations to:

The Platform may integrate with:

Features may change, be added, modified, restricted, or discontinued from time to time.

3. Account Registration and Access

3.1 Account Registration

To use the Platform, you may need to create an account and provide accurate and complete information.

3.2 Account Security

You are responsible for maintaining the confidentiality and security of your:

3.3 Authorized Users

You are responsible for all activity that occurs under your account, including actions taken by your:

3.4 Unauthorized Access

You must notify WhatsNexus, Invictus Global Tech, or Kingpin Ventures promptly if you suspect:

3.5 Role-Based Access

Customers are responsible for appropriately configuring user roles and access permissions within their organization.

4. Customer Responsibilities

Customers using WhatsNexus agree to:

Customers are responsible for the conduct of their:

Customers are also responsible for communications sent using their connected WhatsApp Business Account.

5. Prohibited Use

You may not use WhatsNexus to:

We may suspend or terminate access for violations of these Terms or applicable policies.

6. AI Features and Human Oversight

6.1 AI Features

WhatsNexus may provide artificial intelligence features that generate or assist with:

AI features may use Customer-provided knowledge, configuration, and relevant conversation context.

6.2 Accuracy

AI-generated output may be inaccurate, incomplete, outdated, inappropriate, or unsuitable for a particular situation.

You are responsible for reviewing and validating AI output before relying on it where appropriate.

6.3 Sensitive and Regulated Use Cases

Human review is particularly important for sensitive or regulated use cases, including:

6.4 Human Escalation

Customers are responsible for configuring escalation to human agents where appropriate and for providing accurate and appropriate knowledge base content.

6.5 No Professional Advice

Unless expressly agreed otherwise in writing, AI-generated content provided through WhatsNexus should not be treated as professional medical, legal, financial, or other regulated professional advice.

7. Data and Privacy

7.1 Customer Data Ownership

Customer retains ownership of Customer Data, subject to applicable law and third-party platform terms.

Connecting WhatsNexus to a Customer's Meta or WhatsApp account does not transfer ownership of that Customer's business assets to WhatsNexus, Invictus Global Tech, or Kingpin Ventures.

7.2 Processing

Invictus Global Tech and Kingpin Ventures, according to their respective operational and technical roles, may process Customer Data as necessary to:

7.3 Privacy Policy

Your use of the Platform is also governed by our Privacy Policy available at:

https://whatsnexus.com/privacy-policy

7.4 Data Deletion Requests

Customers may request deletion as described in the Privacy Policy or by contacting:

sushilathithiyaa@gmail.com

7.5 Customer Obligations

Customers are responsible for ensuring they have an appropriate legal basis, notice, permission, consent, or other authorization required to process Customer Data using WhatsNexus.

8. Meta and WhatsApp Business Platform Integration

8.1 Integration

WhatsNexus may integrate with the WhatsApp Business Platform (Cloud API) and other Meta services.

Customers may connect their own:

through Meta-approved authorization and onboarding processes.

8.2 Meta Authentication

WhatsNexus does not require Customers to provide their Facebook or Meta account password directly to WhatsNexus.

Authentication and authorization involving Meta accounts are handled through Meta-provided authentication and authorization mechanisms.

8.3 Kingpin Ventures Meta Business Portfolio

As part of the business collaboration supporting WhatsNexus, a Meta Business Portfolio associated with Kingpin Ventures may be used to support, administer, or enable relevant WhatsNexus integrations with Meta and the WhatsApp Business Platform.

For Meta platform integration purposes, WhatsNexus uses a Meta application named “Nexus Connect.” Nexus Connect is the technical Meta application used to enable authorized Meta and WhatsApp Business Platform functionality for WhatsNexus and is not a separate customer-facing service. This includes customer onboarding, account authorization, messaging, webhook processing, and related integration management. Use of Nexus Connect does not change Customer ownership or control of their own Meta and WhatsApp business assets.

8.4 Customer Ownership

Use of the Kingpin Ventures Meta Business Portfolio for integration administration does not transfer ownership of the Customer's:

to Kingpin Ventures, Invictus Global Tech, or WhatsNexus.

8.5 Customer Authorization

Customers represent that they have the necessary rights and administrative authority to connect the Meta or WhatsApp assets they authorize WhatsNexus to access.

8.6 Meta and WhatsApp Policies

Customers must comply with applicable:

8.7 Third-Party Enforcement

Meta or WhatsApp may independently:

WhatsNexus does not control such decisions.

9. Third-Party Services and Integrations

9.1 Third-Party Services

The Platform may connect to third-party services, including:

9.2 Third-Party Responsibility

Invictus Global Tech and Kingpin Ventures are not responsible for third-party services, including their:

except where responsibility cannot legally be excluded.

9.3 Third-Party Terms

Third-party fees, restrictions, licenses, policies, and terms may apply.

Customers are responsible for complying with applicable third-party requirements.

10. Fees, Billing, and Taxes

10.1 Fees

Some Platform features may require payment under:

10.2 Payment

Customer agrees to pay applicable fees according to the selected plan and billing terms.

10.3 Third-Party Charges

Charges imposed by third parties, including Meta or WhatsApp messaging charges where applicable, may be:

depending on the applicable commercial agreement.

10.4 Taxes

Taxes, including GST, VAT, or other applicable taxes, may apply and are the Customer's responsibility unless stated otherwise.

10.5 Failed or Late Payments

Late or failed payments may result in:

subject to applicable agreement and law.

11. Service Availability and Support

11.1 Availability

We aim to provide reliable service but do not guarantee uninterrupted, error-free, or continuous availability.

11.2 Service Interruptions

Availability may be affected by:

11.3 Support

Support channels and response times may vary according to:

11.4 Platform Updates

We may modify, upgrade, improve, replace, or discontinue Platform functionality where reasonably necessary.

12. Intellectual Property

12.1 Platform Rights

All intellectual property rights in or relating to WhatsNexus, including its:

are owned by Invictus Global Tech, Kingpin Ventures, and/or their respective licensors or rights holders, as applicable.

Nothing in these Terms transfers intellectual property ownership to the Customer.

12.2 Customer License

Subject to these Terms and applicable commercial agreements, WhatsNexus grants the Customer a limited, non-exclusive, non-transferable, revocable right to use the Platform for authorized business purposes during the applicable subscription or service term.

12.3 Restrictions

Customer may not, except where permitted by applicable law:

12.4 Customer Data

Nothing in this Section transfers ownership of Customer Data to Invictus Global Tech or Kingpin Ventures.

13. Confidentiality

13.1 Confidential Information

Each party may receive confidential or proprietary information from another party.

13.2 Protection

Confidential information must be protected using reasonable safeguards and used only for purposes related to:

13.3 Exceptions

Confidentiality obligations do not apply to information that:

Where legally permitted, reasonable notice may be provided before compelled disclosure.

14. Suspension and Termination

14.1 Suspension

We may suspend or restrict access where:

14.2 Customer Termination

Customer may terminate use in accordance with applicable:

14.3 Effect of Termination

Upon termination:

14.4 Survival

Provisions that by their nature should continue after termination, including provisions relating to:

may survive termination.

15. Disclaimers

15.1 Platform

The Platform is provided “as is” and “as available” to the maximum extent permitted by applicable law.

15.2 Warranties

We disclaim warranties to the maximum extent permitted by law, including implied warranties of:

15.3 AI Features

We do not warrant that AI Features will be:

15.4 Third-Party Platforms

We do not guarantee the continuous availability, functionality, approval, or policy status of third-party services such as Meta or WhatsApp.

15.5 Messaging Delivery

We do not guarantee that:

16. Limitation of Liability

To the maximum extent permitted by applicable law:

This includes, where permitted by law, losses relating to:

Our aggregate liability for claims related to the Platform will not exceed the amount paid by the Customer for WhatsNexus during the 12 months immediately preceding the event giving rise to the claim, unless a different liability cap is agreed in writing.

Nothing in these Terms excludes liability that cannot legally be excluded or limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, Customer agrees to indemnify and hold harmless:

from claims, damages, losses, liabilities, penalties, costs, and reasonable expenses arising from or relating to:

This obligation does not apply to the extent a claim results directly from conduct for which Invictus Global Tech or Kingpin Ventures is legally responsible and liability cannot lawfully be excluded.

18. Healthcare and Regulated Use

WhatsNexus may be configured for healthcare or other regulated communication workflows.

Customers remain responsible for determining whether WhatsNexus is appropriate for their intended use and for complying with applicable:

Use of WhatsNexus does not automatically make a Customer compliant with any particular healthcare, privacy, financial, legal, or industry-specific regulatory framework.

Customers should implement appropriate human oversight and organizational controls when using WhatsNexus for sensitive or regulated communications.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict-of-law principles.

Subject to applicable law, courts located in Tamil Nadu, India will have exclusive jurisdiction over disputes arising from or relating to these Terms or use of WhatsNexus.

Where required by applicable law, Customers retain any mandatory rights or remedies available to them.

20. Changes to These Terms

We may update these Terms from time to time.

Updates may be made to reflect:

Updated Terms will be posted on this page and the “Last Updated” date will be revised accordingly.

Where required by applicable law, we may provide additional notice of material changes.

Continued use of the Platform after updated Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. General Provisions

21.1 Entire Agreement

These Terms, together with applicable:

constitute the applicable agreement concerning use of WhatsNexus unless otherwise agreed in writing.

21.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

21.3 Waiver

Failure to enforce a provision of these Terms does not constitute a waiver of that provision.

21.4 Assignment

Customer may not assign or transfer its rights or obligations under these Terms without prior written authorization where required.

WhatsNexus-related rights or obligations may be assigned or transferred as part of a business restructuring, merger, acquisition, partnership arrangement, asset transfer, or similar transaction, subject to applicable law and contractual obligations.

21.5 No Transfer of Customer Assets

Nothing in these Terms transfers ownership of a Customer's Meta Business Portfolio, WhatsApp Business Account, business phone numbers, Customer Data, contacts, or other Customer-controlled business assets to Invictus Global Tech or Kingpin Ventures.

22. Contact

For questions regarding these Terms, WhatsNexus, privacy matters, or account-related requests, contact:

WhatsNexus

Operated and supported through the business collaboration between:

Invictus Global Tech

and

Kingpin Ventures

Email: sushilathithiyaa@gmail.com

Address:
LIG 13/19, NH3
Vanjinathan Street
Maraimalai Nagar
Chennai – 603209
India

23. Platform and Business Information

Platform: WhatsNexus

Business Partners:
Invictus Global Tech
Kingpin Ventures

Platform Relationship: WhatsNexus is developed, operated, administered, maintained, and supported through the business collaboration between Invictus Global Tech and Kingpin Ventures according to their respective responsibilities.

Meta / WhatsApp Business Platform Integration: Relevant Meta and WhatsApp Business Platform integration activities may be supported or administered through the Meta Business Portfolio associated with Kingpin Ventures as part of the business partners' operation and support of WhatsNexus.

WhatsNexus, Invictus Global Tech, and Kingpin Ventures are independent from Meta Platforms, Inc. and WhatsApp LLC.

Meta, WhatsApp, and related names and trademarks belong to their respective owners.

Use of WhatsNexus with the WhatsApp Business Platform remains subject to applicable: